A September 2009 survey of 5,000 moms conducted by The Parenting Group reveals that while 60% of moms have used social media in the last 24 hours, they are four times more likely to purchase through direct referrals, than proposals through social networks.“When it comes to influencing brand perception and purchase decisions, the data shows that social media still has a long way to go,” said Stephanie Molnar, Work Place Media. “Most of our meaningful recommendations continue to be old-fashioned, word of mouth recommendations from friends, co-workers, and/or family.”
While consumer analysis seems to challenge the effectiveness of social media in internet marketing, businesses continue to invest in this tool, reporting significant gains.
In April, Ford loaned 100 top bloggers their new Fiesta for six months, on one condition – they wrote about their experience driving the car. Comcast, the cable company, has invested in Twitter marketing for the last year, using this social media bigwig to supply their 28K+ consumer base with news updates, while collecting feedback & analyzing their behavior trends. Social media marketing has also been a success for Dell, which reported $3 million+ revenue from consumers who clicked through Dell’s Tweets, funneling purchases.
While only a few businesses have demonstrated a clear ROI on their social media marketing efforts, it would be silly for most to ignore this latest trend -Facebook has 250+ million website users, while Twitter is up to 40 million consumers. As we approach 2010, social media marketing has proved to be a tremendous asset to businesses who utilize offline promotions to offset internet marketing campaigns, engage consumer audience through service expectations, and create strong business strategy that delivers immediate consumer purchases.
By Kimberly Stanley
No comments:
Post a Comment