Wednesday, January 20, 2010

How to turn your Website into a prospecting magnet

By Axel Kuhn

For any business, prospecting for new business opportunities is the key to growth and survival. Unfortunately, prospecting using traditional sales and marketing techniques such as advertising, trade shows, and cold calling has become inefficient and prohibitively expensive, especially for small and medium-sized businesses (SMBs) with limited resources and budgets.

Luckily, Marketing 2.0 techniques such as Inbound Marketing and Sales & Marketing Automation offer a much better way.

Did you know that today more than 90% of B2B buyers start their purchasing cycle by looking for solutions and suppliers on the Internet?

Chances are prospective buyers are searching the Internet right now for solutions exactly like those your company offers.  Are they finding your company? And if they find your company, does your website engage them with content that establishes your company as a thought-leader in the industry, worthy of adding you to their short list of suppliers?

If your answers are NO, then you are missing out on one of the most cost-effective ways for companies – including SMBs – to prospect for new clients, channel partners, and other complimentors vital to your businesses’ future.

By leveraging the new paradigm of Inbound Marketing, and Sales & Marketing Automation, you can easily turn your website from a static “web-brochure” into a powerful business development tool. In essence, your website must accomplish 4 specific steps:

Step 1.              Attract. Using techniques such as focused Search-Engine-Optimization (SEO) and Pay-per-click Advertising (PPC), and selective Social Media Marketing (SMM), you can successfully drive highly relevant traffic to your site.

Step 2.              Engage. With low-cost content such as whitepapers, online videos, and webinars, you can cost-effectively establish credibility in your industry as a “thought-leader”. No matter how small your company.

Step 3.              Convert. Make it easy for prospects to convert from an unidentified to an identified sales lead, by giving you their online business cards (name, title, contact information, etc), so you can establish a permission-based 1:1 relationship. Without this critical step, valuable prospects will come and go from your site, without your knowledge.

Step 4.              Nurture. Using sales & marketing automation, you can nurture prospects with multi-touch email campaigns, offering prospects relevant information based on their individual interests, until they are truly “sales-ready”, and ready to be contacted by your sales team.

In upcoming posts we’ll go through each step in detail, including how to accomplish each step, with real-life examples relevant to your B2B company. Next week’s post will feature how to attract, and what you need to know about SEO, PPC, and the latest trends in Social Media Marketing for your SMB organization.

In the meantime, if you want a quick look at how your website ranks relative to others in attracting prospects, HubSpot offers a neat little tool that automatically grades your site and tells you where you need the most attention. It’s a good starting point.

In addition, if you would like some insight into the powerful shift from traditional marketing to marketing 2.0, and how to harness the power of Marketing 2.0 for your company, you can access our whitepaper on Marketing 2.0 here.

Axel Kuhn is President and Co-Founder of Gossamar Inc. Gossamar specializes in optimizing the web presence of small and mid-sized B2B companies to deliver “More Sales Prospects of Higher Quality at Lower Cost” by taking advantage of the industry shifts to Inbound Marketing and Marketing Automation.

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